Understanding Your Health Insurance

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Baffled by premiums, deductibles and out-of-pocket maximums? We know that medical bills and health insurance claims can be confusing. In this video we walk through a basis scenario to help guide you through the process of paying for your medical expenses. We also explain definitions of terms you may encounter along the way.

Watch an overview of how health insurance works in this short video.

Patients, please bring your insurance card or cards and ID with you to each appointment. It is important to have your correct insurance information on file to help have your insurance billed correctly.

If you have questions about your Ochsner billing, understanding your insurance payments for care at Ochsner or need financial assistance, contact the Ochsner Patient Account Customer Service Center at 504-842-4190.

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