Scheduling Transplant Appointments Post Hurricanes

Staying on top of your appointments before and after your transplant is essential. It’s normal to feel apprehensive about rescheduling your visits after a natural disaster. Rest assured that Ochsner, including our transplant department, is taking all measures to keep you safe. Here are some changes to our clinic appointments and hospital procedures.

Scheduling an appointment

Don’t risk delaying care. You can schedule your appointment by calling Patient Support at (504) 842-3925 or 1(800) 643-1635. You can also send a message to your doctor or transplant coordinator through MyOchsner@ochsner.org. If you don’t have an account, you can click here to register. Consult with your physician or transplant coordinator to see if you need to be seen in person or if the visit can be done virtually.

In-person visits

Transplant surgeries will continue as normal. We ask that you only bring one visitor at the time of your surgery, as this will help with social distancing protocols. At this time, initial post-transplant surgery appointments will be in-person to ensure recovery is going well. Speak with your doctor or transplant coordinator if you are experiencing more complex medical issues or if you have a concern you’d like to speak about in person.

Virtual Visits

We strongly encourage virtual visits, as they are a great way to stay on top of your appointments from the comfort of your home. These visits are best suited for common conditions that can be easily examined and identified via your phone, tablet or computer camera and a few simple, at-home diagnostic tools, such as a thermometer. Some transplant visits, and some hepatology concerns can be done virtually.

Our safety measures

We have employed new safety and screening measures when visiting the clinic.

Providing masks for all patients
Organizing our locations to allow for social distancing by spacing our waiting room chairs 6 feet apart and adding social distancing stickers and signage to keep patients and employees safe
Adding more hand sanitizer stations
Cleaning and sanitizing all public areas more often than before
Separate rooms if you are experiencing COVID-19 symptoms

Labs will be conducted in person with above noted measures.