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Mother holding baby while working on her computer and phone

What’s a Virtual Lactation Consultation?

Updated: Aug 4, 2020 | Originally Published: May 29, 2019 |
By Renee Riddick, RN
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The first few weeks of motherhood are a very exciting time. Baby and mother are just beginning to learn each other. During this special time, a little help may be needed to smooth the bumps on the road to successfully meeting Mom’s breastfeeding goals.

A virtual lactation consult can help provide extra support that a mother can't get from just a phone call and it can be done conveniently from the comfort of your home.

How can lactation consultants help?

This is where certified lactation consultants come in. These professional breastfeeding specialists are trained to teach mothers how to feed their baby and can assist women experiencing breastfeeding challenges including latching difficulties, painful nursing and low milk production.

Today, it’s easier than ever to talk to these professionals. In fact, you can start a virtual lactation consultation within minutes, from the comfort of your living room. 

To set up a virtual lactation counseling appointment, click here or contact Ochsner Lactation Services at 504-842-5210

How does it work?

A virtual lactation consultation allows moms to schedule a virtual appointment with a lactation consultant.

You can connect to a certified lactation consultant via a private, secure video connection from your home tablet or mobile phone through the MyChart app. Following the virtual visit, the summary and care instructions will be available to you via MyOchsner, Ochsner’s secure patient portal website.

Consultation topics include...

  • Prenatal breastfeeding education
  • Low milk supply
  • Latching issues
  • Breast tenderness and sore nipples
  • Persistently hungry baby
  • Pumping / returning to work
  • Plugged milk ducts
  • Weaning

How much does it cost?

The patient’s insurance will be billed for the virtual visit. Contact your insurance provider for covered benefits.

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