Staying on top of your appointments before and after your transplant is essential. It’s normal to feel apprehensive about rescheduling your visits and coming back to this hospital. You can rest assured that Ochsner, including our transplant department, is taking all measures to keep you safe. Here are some changes to our clinic appointments and hospital procedures.
Scheduling an appointment
Don’t risk delaying care. You can schedule your appointment by calling Patient Support at (504) 842-3925 or 1(800) 643-1635. You can also send a message to your doctor or transplant coordinator through MyOchsner@ochsner.org. If you don’t have an account, you can click here to register. Consult with your physician or transplant coordinator to see if you need to be seen in person or if the visit can be done virtually.
Transplant surgeries will continue as normal. We ask that you only bring one visitor at the time of your surgery, as this will help with social distancing protocols. At this time, initial post-transplant surgery appointments will be in-person to ensure recovery is going well. Speak with your doctor or transplant coordinator if you are experiencing more complex medical issues or if you have a concern you’d like to speak about in person.
Virtual visits are a great way to keep on top of your appointments from the comfort of your home. These visits are best suited for common conditions that can be easily examined and identified via your phone, tablet or computer camera and a few simple, at-home diagnostic tools, such as a thermometer. Some transplant visits, and some hepatology concerns can be done virtually.
Our safety measures
- We have employed new safety and screening measures when visiting the clinic.
- Providing masks and temperature checks for all patients, staff and providers
- Organizing our locations to allow for social distancing by spacing our waiting room chairs 6 feet apart and adding social distancing stickers and signage to keep patients and employees safe
- Adding more hand sanitizer stations
- Cleaning and sanitizing all public areas more often than before
- Separate rooms if you are experiencing COVID-19 symptoms
- Labs will be conducted in person with above noted measures.
In a single year, more than 5.2 million people visited U.S. hospital emergency rooms for symptoms related to the nervous system.
Visit my.ochsner.org or download the MyChart mobile application.