9 Tips for Using MyChart

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The free, easy-to-use MyChart app connects directly to your electronic medical record at Ochsner. With it, you can communicate directly with your physician, view upcoming and past appointments, and check test results with just a few simple taps.

Learn how to do these tasks and more by watching the tutorial videos below.

Schedule and View Appointments

  1. From the ACTIVITIES menu, tap Appointments.
  2. Tap SCHEDULE AN APPOINTMENT at the bottom of the screen.
  3. Select the appropriate option.
  4. Confirm your information is correct by ticking the check box at the bottom of the screen and tapping CONTINUE.
  5. Choose a reason for your visit and tap CONTINUE.
  6. Select a location and tap CONTINUE.
  7. Select a physician and enter your preferred appointment date. Tap CONTINUE.
  8. Choose an appointment time slot.
  9. Confirm that the appointment information is correct. Type your reason for wanting to be seen. Tap MAKE APPOINTMENT.

Cancel Appointments

  1. From the ACTIVITIES menu, tap Appointments.
  2. Under the selected appointment, tap CANCEL.
  3. Tap Cancel Appointment in the upper right part of the screen.
  4. Select a reason for cancellation.
  5. Type any additional comments and tap Cancel Appointment in the upper right part of the screen.

View and Pay Your Bill

  1. From the ACTIVITIES menu, tap Billing.
  2. Review billing or tap PAY to pay your bill.

Send a Message to Your Provider

  1. From the ACTIVITIES menu, tap Messages.
  2. Select a provider and enter a subject and message.
  3. Tap Send.

View and Refill Your Medication

  1. From the ACTIVITIES menu, tap Messages.
  2. Select a provider and enter a subject and message.
  3. Tap Send.

View Test Results and Ask Questions

  1. From the ACTIVITIES menu, tap Test Results.
  2. Review test results.
  3. To ask a question, tap ASK A QUESTION at the bottom of the screen.
  4. Type your message.
  5. Tap the subject line and select appropriate subject. Tap Send.

View Allergies, Immunizations, and Health Issue

    1. From the ACTIVITIES menu, tap Health Summary.
    2. Tap the icons at the bottom of the screen to view Allergies, Immunizations and Health Issues information.

    Get on Waitlist to be Notified of an Earlier Appointment

    1. From the ACTIVITIES menu, tap Appointments.
    2. Tap the appointment you’d like to be waitlisted for.
    3. Tap Get On Wait List.

    Check-In Faster with ePre-Check

    1. From the ACTIVITIES menu, tap Appointments.
    2. Under the selected appointment, tap ECHECK-IN.
    3. Complete the questionnaire.


    Download the MyChart now:

    iOS | Android

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